Amending my booking

We understand that sometimes you need to make changes to your booking.
Should you wish to make any changes to your confirmed break, you must notify us as soon as possible. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. Please note, in the event of an amendment, we will need to speak with the lead name on the booking.

Important information:

  • Please be aware amendments may incur additional charges. All amendments must be made through our Thorpe Park Breaks Guest Experience Team. If you would prefer to call a local rate number you will find one at the bottom of your booking confirmation.

  • Any bookings at the Thorpe Shark Cabins please note within 7 days of the stay date or park entry date are non-amendable and non-refundable.

  • Any bookings for an offsite hotel within 36 hours of the date of ticket entrance to Thorpe Park or within 36 hours of the hotel stay are non-amendable and non-refundable.