I'm planning to book an overnight stay

Looking to book an unforgettable Short break?

0300 332 1423 Calls charged at a local rate.

The Guest Experience Opening Hours:

  • Monday - Friday 9am- 9pm
  • Saturday & Sunday 9am- 5.30pm
  • Bank Holidays: 9am-5.30pm

Chrismas Opening Hours:

  • Christmas Eve: 9am-1pm
  • Christmas Day: Closed
  • Boxing Day:9am-5.30pm
  • 27th December- 29th December: 9am-5.30pm
  • 30th December: 9am- 9pm
  • New Year's Eve: 9am- 5.30pm
  • New Years Day: Closed

Important Information:

  • Our Shortbreaks Guest Experience Team cannot help with questions or bookings relating to day only tickets.
  • Please note if you're contacting us in relation to an existing booking, we will need to speak to the lead name associated with the booking.
  • Our email team are unable to provide quotes or check availability.
  • Our email team cannot cancel or amend bookings within 7 days.
  • As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes.