I'm planning to book an overnight stay

Looking to book an unforgettable short break?

We have everything you need to know before you book:

For all the latest offers and to book now, click here.

Important Information:

  • As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes.
  • We are unable to deal with any ticket only enquiries, please click here to purchase ticket only. If you would like to speak to our ticket only team please click here.

Getting in touch with us:

Our team are currently experiencing extremely high call volumes and wait times are longer than usual. We are dealing with guests staying within the next 7 days and responding to queries in the order that they were raised, you only need to get in touch once. Thank you for your patience. 

The Guest Experience Opening Hours:

  • Monday - Sunday: 9am- 5pm

Still need to contact us? 

0300 332 1423 Calls charged at a local rate.