For full information of all ride and attraction requirements including height, age and suitability for certain medical conditions, including broken limbs, please visit our day help centre.
What rides or experience will be open / will be closed?
We will initially reopen with the vast majority of our outdoor rides and attractions open, including firm favourites Stealth, The Swarm, Nemesis Inferno, SAW - The Ride, Colossus and Detonator. Some rides and indoor attractions may remain closed in line with Government guidance. We are taking a careful and cautious approach to reopening, so guests visiting in the first two weeks after opening will see significantly reduced guest numbers and may experience reduced ride offering. We will be updating our website in due course. Please visit our website in advance of your visit or use the Thorpe Park App to check which rides are due to be available on the day of your visit.
How will you ensure you adhere to health & safety and social distancing guidance?
At Thorpe Park Resort we have reviewed every part of our operations and have implemented an extensive range of safety measures to ensure we adhere to government and local authority guidelines to create a safe experience for all guests and staff, and this includes our rides.
Visitors may notice spatial separation markings and other similar operating adjustments around the Resort, including floor markings at our rides queue lines to ensure our rides adhere to the social distancing measures recommended by local governments and health authorities.
On the rides, there will be reduced capacity and batching to maintain social distancing that can include empty seats or rows and where possible, grouping within household units. It will also be a requirement that guests aged 6 and over will be required to wear face masks on a number of our rides. Guests will therefore need to bring a suitable face mask/ covering with them. Face masks will also be available to purchase at the Resort.
Our staff will also be encouraged to observe social distancing where practical and we will be providing additional Personal Protective Equipment (PPE) and clothing for our guest facing staff which will include ride operators where appropriate.
As part of our enhanced cleaning protocols ride hand grips will be cleaned after each guest to ensure it is hygienically ready for the next person and hand sanitiser will be available to guests throughout the attraction
We ask all those who visit our Resort to observe closely our strict guidelines on maintaining a safe distance between each other, bring suitable face masks and to maintain good hygiene practices including utilising the hand sanitiser located around the attraction and if they or any family member displays any symptoms of COVD-19, that they postpone their visit.
Do guests have to wear face coverings?
Guests will be required to wear a face mask in order to go on a number of rides and rollercoasters at Thorpe Park Resort.
All guests will therefore need to bring a suitable mask with them when they visit our attraction. Only securely fitted face masks should be worn on rides for safety reasons and we would recommend removing face masks on water rides in case they get wet. Exemptions will apply on the grounds of age, health or equality, as follows:
- Children under the age of 6, or any child who may find it difficult to wear a face mask / covering correctly.
- Persons with a respiratory or medical condition that would be adversely affected by wearing a face covering / mask. Including persons who have a physical or mental illness or impairment, or a disability, that means they cannot put on, wear or remove a face mask / covering.
- Persons who are likely to suffer distress if putting on, wearing or removing a face mask / covering.
- Persons providing assistance to someone who relies on lip reading to communicate.
In addition, visitors will see our guest-facing employees wearing protective equipment including face masks and, where appropriate, visors. Hygiene screens have been installed in front of many of our food stalls and shop counters, and we have installed social distancing markers throughout our attraction.
What rides do I have to wear a face mask on?
Guests over the age of 6 will be required to wear a face mask on the following rides:
- Stealth, Swarm, Nemesis Inferno, Colossus, SAW The Ride, Flying Fish, Detonator, Samurai, King Pig’s Wild Hog Dodgems, Samurai, Vortex, Zodiac, Mr Monkey’s Banana Ride, Storm in a Teacup, Rocky Express, Quantum
Guests are encouraged to bring a suitable mask with them when they visit but they can also buy one at the Resort. Guests will not be permitted to ride without a face mask, unless they are under the age or 6 or have certain medical conditions / disabilities.