A Checklist Before You Arrive

We can't wait to welcome you to Thorpe Park! How can we help before you go?

Coronavirus Information

Booking Breakfast & Dinner

Checking in and out

Directions and car parking

Removal of Self-isolation Requirements – England Only:

  • With all Covid restrictions coming to an end in England, our priority is to continue to offer the best possible experience to our guests whilst ensuring we also look after our employees. We continue to have hygiene and safety measures in place throughout our Resort, including enhanced cleaning, hand sanitiser and increased ventilation. In our indoor attractions, key walkways or busier areas, guests will still see signage stating “Face coverings recommended”, which is in line with Public Health guidance and will be displayed at entry points into these areas. Those employees who wish to continue wearing a face covering whilst working, most notably when in indoor locations, will have the option to do so. Guest and employee safety remain of paramount importance and we’ll therefore continue to monitor and review this situation.

  • If you or any of your party display any symptoms of COVID-19 or have tested positive, we ask that you do not visit and contact us via our Guest Experience Team to rearrange your booking. The quickest and easiest way to get in touch is via our Live Chat experts, who will be glad to help.

Live Chat

Download your E-vouchers:

  • You will receive your e-vouchers including; hotel check-in voucher, e-tickets for the Theme Park (if you have Theme Park tickets included in your short break) and any additional upgrades you have selected 7 days before your check-in date.
  • We will send you a new confirmation email when they are ready. You won't need to bring any paperwork along with you to check-in, you can simply show your confirmation on your mobile phone.

Download the Thorpe Park App:

  • Download the THORPE PARK Resort official app and get the most from your trip to the Island Like No Other. Get directions to your favourite rides and attractions, up to date queue times, the latest deals on food and drink and much more! 

Download Thorpe Park app

Manage Your Booking Online:

  • If you've not already got them, you can add Theme Park tickets to your break and get ready to experience our rides and attractions. You can add on a variety of other extras, such as an additional night's stay, by visiting Manage My Booking.

Manage My Booking