I've already booked an overnight stay.

Already booked your short break? We have everything you need to know before you arrive:

What health & safety measures to expect on your Short Break.

Getting in touch with us.

Haven’t been able to find the answer you were looking for, or do you need more help? We are only a phone call or email away.
  • You can contact our email team, by filling out our Contact Us Form and a member of our Team will be in touch. 
  • If you would prefer to speak to one of our Guest Experience Team a local rate number can be found at the bottom of your confirmation. 

The Guest Experience Opening Hours:

  • Monday - Friday: 9am- 9pm
  • Saturday & Sunday: 9am- 5.30pm

Important Information:

  • Our Shortbreaks Guest Experience Team cannot help with questions or bookings relating to day only tickets.
  • Our email team are unable to provide quotes, check availability, cancel or amend bookings.