Contact Us

Contact Us

Thank you for visiting our Contact Us page. Here you will find the most up-to-date information about making a new booking (including how to use a voucher), making a change to an existing booking and what to expect during your short break at Thorpe Park Resort.

Select from these options:

Making a new booking (including how to redeem your voucher)

Amend your booking

Cancel your booking

Know Before You Go - What to expect at the Resort

Getting in touch with us:

Haven’t been able to find the answer you were looking for, or do you need more help? 
  • You can contact our email team, by filling out the below contact us form below and a member of our Team will be in touch. 
  • Alternatively, you can contact our Guest Experience Team via Telephone, please be aware we are experiencing very high call volumes and long wait times.
  • If you need to contact us regarding booking or amending a restaurant reservation, please visit our Restaurant information. Our Guest Experience Team has the same availability as shown online and are unable to make changes to these bookings.


0300 023 0611

The Guest Experience Opening Hours:

  • Monday - Friday: 9am- 9pm
  • Saturday & Sunday: 9am- 5.30pm
  • Bank Holidays: 9am-5.30pm